Shipping policy

Please allow up to 48 business hours for your order to be processed. Please allow 7-10 business days to receive order.

Extended COVID-19 restrictions are impacting some delivery operations, including air freight. Delivery services are also being affected by increased online shopping activity due to lockdowns around the globe, resulting in longer than usual delivery time frames.

We kindly request our customers allow for potential delays, dependent on the postal services/couriers. All orders have tracked shipping. Your tracking code will be shown in your order dispatch email.

Return Policy

Due to the intimate nature of the items, we sell, were unable to return or exchange purchased toys and products unless defective. This is for the health and wellbeing of our customers and staff. Please use the Contact Page to report any defective items within 30 days of delivery.